Our Commitment

Holland Gateway is committed to simplifying international expansion for Asian furniture exporters through tailored services and expert support.

— Holland Gateway – Full-Service Support for Asian Furniture Exporters to Europe Through one single point of contact, Holland Gateway offers a complete and integrated solution for Asian manufacturers aiming to successfully enter and grow in the European furniture market. From logistics to customer service, from complaints to marketing – we take care of everything.

Logistics & Distribution Bonded warehousing in the EU (customs-controlled)
-Standard warehousing at key logistic hubs across Europe
-Inbound container handling (unloading, inspection, sorting)
-Order picking & packing for B2B and B2C shipments
-Repacking and customization for local packaging requirements
-Labeling in compliance with EU regulations (EAN, CE, recycling info, etc.)
-Inventory management with real-time reporting
-Fulfillment for brand-owned webshops and third-party marketplaces
-Domestic and international parcel shipping (express, standard, pallet, dropship)
-Reverse logistics: returns management, inspection, restocking
-Shipment consolidation
-Last-mile delivery via local carriers per country
-Cross-docking solutions for larger volumes

Customer Service & After-Sales Support
-Multilingual customer service teams (English, German, French, Dutch, Spanish, Italian, and more)
-Operated under your brand name or white-label
-Handling of all customer queries by phone, email, and chat
-Returns processing with refunds or replacements
-Warranty handling and technical support ----Return addresses in multiple EU countries ---Reputation monitoring and customer satisfaction reporting

Marketing & Sales Enablement
-Localization of all marketing materials (language and cultural adaptation) -Development and operation of full-service European webshops
-Product photography and description rewriting for EU markets
-E-commerce management (Shopify, WooCommerce, Magento, etc.)
-Advertising campaigns (Google Ads, Meta/Facebook, TikTok, YouTube)
-Influencer partnerships with European creators
-Email marketing & CRM campaigns
-Social media management per country ------Marketplace onboarding and optimization (Amazon, Bol, Otto, Cdiscount, Kaufland, etc.)
-Pricing strategy and competitor monitoring -Campaign execution for key shopping events (Black Friday, Singles Day, Christmas, etc.)

Trade Fairs & Business Development
-Assistance in preparing and participating in trade fairs across Europe
-Logistics, setup and breakdown of booths and materials
-Showroom support in the Netherlands or partner locations
-B2B introductions via retail, wholesale and distribution networks
-Sample shipping and presentation for prospective clients
-Representation at events and appointments (remote or on-site)

Rebranding & Origin Management
-Legal transformation of product origin through minimal value-added processing in the EU
-White-label and rebranding services Conversion to “Made in EU” where applicable
-Origin documentation and EU compliance guidance
-Certification support (CE, REACH, FSC, etc.)

IT & Integration
-API integrations with ERP, marketplaces, fulfillment and CRM systems
-Webshop integrations for seamless order flows
-Multilingual track & trace systems
-Return portals with QR/barcode-based workflows
-Real-time data dashboards (sales, inventory, returns, performance)
-Reporting per country, customer group or product line

Administrative & Legal Services
-VAT registration support in relevant EU countries
-European payment collection and invoicing support
-Customs documentation and import administration
-Export reporting and compliance services
-Legal documents: Terms & Conditions, return policies, privacy policies
-Trademark protection and legal representation in disputes

In short: through Holland Gateway, Asian manufacturers don’t need to build their own European infrastructure. We provide the complete ecosystem – flexible, scalable and fully operational across all major EU markets.